Help/FAQ

Click Login and you will be guided through the account creation process as a new customer.

It’s more than likely that you already have an account set up with us using the email address you supplied when you first joined us. You can try logging in by visiting www.bbr.com/login.. If you’ve forgotten your password, then click “Forgotten your password” and we’ll guide you through the process of setting up a new one. If you still cannot access your account, please get in touch with our Customer Service team.

You can access your account by visiting the account page

Yes, please contact our Customer Service team and we’ll be able to do this for you.

Once you are logged into your account you can update any of your details including your password, email address, invoice and delivery addresses, and payment details. If you cannot access your account, please get in touch with our Customer Service team and we’ll get you back online.

If you’ve forgotten your password, then you click “Forgotten your password” and we’ll guide you through the process of setting a new one. If you still cannot access your account, please get in touch with our Customer Service team.

On your account you can also see your order history, any outstanding orders, your wish list, activate omtis cellar and see the value of any wines you store with us.